FAQs

General

• What is Folio?
• What is Amitree?
• How to get help
• Is my information secure?
• What if I don't have a Gmail or Office 365 email account?
• Does Folio work on my mobile device?

Common Issues

• Folio missing from Gmail
• Receiving too many Email Alert notifications?
• Resync your calendar
• How do I change a Folio Smart Folder name?
• Smart Folders are still in Gmail after Folio is uninstalled
• Delete any Folio Gmail filter

Emails

• Are my emails and files shared?
• Does Folio move or delete my emails?
• Missing emails
• Add emails into a Smart Folder
• Remove emails from a Smart Folder

Chrome Extension

• How do I install Folio in my Chrome browser?
• Uninstall the Folio Chrome Extension

Account

• Folio Referral Program
• Update your credit card info
• Transfer your paid subscription
• Billing and Refund Policy
• Cancel your subscription or auto-renewal
• How do I change my password?

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