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  1. Folio Support
  2. FAQs

FAQs

General

  • What is Folio?
  • What is Amitree?
  • How to get help
  • Is my information secure?
  • What if I don't have a Gmail or Office 365 email account?
  • Does Folio work on my mobile device?

Common Issues

  • Folio missing from Gmail
  • Receiving too many Email Alert notifications?
  • Resync your calendar
  • How do I change a Folio Smart Folder name?
  • Smart Folders are still in Gmail after Folio is uninstalled
  • Delete any Folio Gmail filter

Emails

  • Are my emails and files shared?
  • Does Folio move or delete my emails?
  • Missing emails
  • Add emails into a Smart Folder
  • Remove emails from a Smart Folder

Chrome Extension

  • How do I install Folio in my Chrome browser?
  • Uninstall the Folio Chrome Extension

Account

  • Folio Referral Program
  • Update your credit card info
  • Transfer your paid subscription
  • Billing and Refund Policy
  • Cancel your subscription or auto-renewal
  • How do I change my password?
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Folio Support