Skip to main content
All CollectionsFAQsAccount
Permanently delete your account
Permanently delete your account
Updated over 2 weeks ago

Deleting your account is not reversible, and your Folio data, Smart Folders, and timelines will not be recoverable.

If you're experiencing a problem with your account or would like to disable Smart Folder suggestions, please contact us at [email protected] instead of deleting your account.

What happens when I permanently delete my Folio account?

If you are confident that deletion is right for you, note that the following will occur:

  • Folio will lose its connection to your email account.

  • All timelines will be deleted and anyone with whom they’ve been shared will not be able to access them (they will see a “page not found” message).

  • All reminders for timelines you’ve created will be erased and no longer sent.

  • All Folio Smart Folder labels, including Folio Archive, will be removed from your Gmail account. Your emails will not be deleted, but they will be removed from the Smart Folders.

  • Your Folio calendar and all synchronized events will be removed. If you have shared these events with others, they will receive cancelation notifications.

  • Automatic email scanning, sorting, and folder creation will stop.

Note: Folio will not delete emails of any kind if you delete your account. Your emails will continue to live in your inbox.

How do I permanently delete my Folio account?

You can permanently delete your account from the main Folio website:

  1. Log into your account at https://www.amitree.com/folio

  2. Navigate to the "Account" tab: https://www.amitree.com/folio/account

  3. Click on "Permanently Delete Account (and all associated data)"

folio-delete-account-focused.png
Did this answer your question?