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Create and share templates with your team

Updated over a week ago

Create a team template from scratch

  1. Go to the templates page in your account.

  2. Choose the visibility level for your template:

    1. Select My Templates so that only you can see and use this template

    2. Select the Team Templates tab so that everyone on your team can see and use it (if you have permission)

  3. Edit the default buyer or listing templates, or add your own.

Your templates are now organized into clear visibility levels:

Personal templates (My Templates)

- Only visible to you

- Full control to create, edit, delete

- Perfect for your individual workflow

- Can be shared with your team when ready

Team templates

- Visible to all members of that team or office

- Updates sync instantly when edited

- Shows last edited timestamp

Copy an existing template to the team templates

  1. Find the template you want to share

  2. Click the "Copy Template" button (this creates an independent copy of the selected template in that group - any edits you make won't affect the original)

  3. Select which team or office to copy it to

  4. Handle any naming conflicts.

Once you copy the template to the team templates, it becomes immediately available to everyone in that group.

What happens after sharing

  • A copy of that template becomes instantly available to your team

  • All users see the same version

  • Updates to the copied template sync in real time

  • The original template will not be updated with edits that are made to the template copy

  • Timestamp shows when the template is updated

Managing shared templates

As an admin, you can:

  • Create team templates

  • Edit any team template (changes apply to everyone)

  • Delete team templates (with confirmation)

As a team member, you can:

  • View and use all team templates

  • Edit and create team templates if you have permissions

  • Duplicate a team template to your personal collection

  • See the last updated timestamp

Frequently asked questions

Can I share my personal templates with my team?

Yes! Use the "Copy Template" function to share any personal template with your team or office. You'll maintain your personal copy while creating a shared version for the team.

What happens if two people edit a shared template at the same time?

Folio handles this automatically. The most recent save wins, and all users see the latest version instantly. The timestamp helps track changes.

Can I make a team template private again?

You can duplicate a team template to your personal collection. Additionally, you can delete the team template after duplicating it, provided you have the necessary permission.

Why can’t I create a team template?

Contact your admin to make sure you have the right set of permissions.

Changes to shared templates not appearing

Refresh your browser if changes don't appear within a few seconds.

Why can't I edit a team template?

You may not have editing permissions. Contact your administrator to request access.

Best practices for working with templates

  • Name templates clearly so people can spot the right one fast.

  • Include the purpose in the name (for example: “Luxury Listing - 60-Day Timeline”)

  • Announce major updates to shared templates so the team isn’t surprised.

  • Review regularly and update or archive anything that’s out of date.

  • Create variants for common scenarios or audiences.

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