Google Calendar
You can turn off Google Calendar notifications by visiting your settings page.
This will stop the default Google calendar alerts being associated with timeline events. However, if you add a reminder to a timeline event, you will continue to receive a reminder for those events.
Repeat Notifications starting with "Alert - "
Some users on Macs and iPhones have experienced an issue, where those devices, if synced to your Google Calendar, create additional notifications. And yes, there is a way to stop them!
What we know
The issue appears to happen when a Google Calendar (like a Folio Transaction Calendar) is synced to an Apple device. The Apple calendar settings have a default behavior that creates an automatic 2-day prior, 2-hour before (or something similar) alert for each event.
Given the number of potential events on a timeline, across multiple transactions, this can result in a high number of notifications that are delivered to you in a relatively short period.
Although these alerts are related to the Folio Transaction Calendar, they are not created by Folio and are separate from the reminder option for individual timeline events.
How to stop these alerts
You can disable these additional Apple email alerts by going into your Apple Calendar settings on your iPhone, iPad, or Apple PC.
The suggestions below should not stop the Push Notifications on your device.
iPhone/ iPad Instructions
- Open the Apple Calendar app
- Look for and Tap on (!) Calendars at the bottom of the screen
- Scroll to find the relevant Calendar (i.e. Folio Transactions, {name}'s Transactions)
- Tap on the (!) to the right of the Calendar name
- Scroll down to Notifications section
- Tap the toggle switch to disable Event Alerts
Apple/Mac PC Instructions
- Right-click on the name of the calendar (i.e. Folio Transactions) in the calendar list, then choose Get Info.
- If you don’t see the calendar list on the left, choose View > Show Calendar List.
- Select “Ignore alerts,” then click OK.