How to update your payment method

  • Head over to and sign in with your account

  • Click on the Account tab

  • In Payment Method, click Edit Payment Info 

  • Update your credit card information

Common Issues:

Unable to make a payment

  • If you have previously added a card, the default payment option may be set to an old card. We can help sort it out; let us know which card should be used (last four digits and expiration date).

  • Has your billing zip code changed? Update your zip code by adding your credit card info and include your new zip code. 

Still having trouble? 

Important note: We will never take your credit card information via web chat or email. Everything billing-related is managed through your account tab

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