How to update your payment method

  • Head over to and sign in with your account
  • Click on the Account tab
  • In Payment Method, click Edit Payment Info 
  • Update  or change your credit card information

Common Issues:

Unable to make a payment

  • If you have previously added a card, the default payment option may be set to an old card. We can help sort it out, let us know which card should be used (last four digits and expiration date).
  • Has your billing zip code changed? Update your zip code by adding your credit card info and include your new zip code. 

Still having trouble? 

Important note: We will never take your credit card information via web chat or email. Everything billing related is managed through your account tab

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