It happens! And if it does, simply visit the Folio website, and find your listing transaction under the timeline list. Click the "..." menu to the right of the transaction, and select "Transaction fell through".

What will happen

  • Selecting the option will result in all events on and after "offer accepted" being cleared out. 

  • You'll then be able to add new dates in.

Important notes

  • You do need to manually remove the old client from the timeline, if you shared it with them. See here for instructions.

  • Currently, this option is only available through your Folio homepage (

  • Only the person who created the timeline will see this option. 

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